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FAQs

HOW CAN I PAY?

You can pay online on the site meninoutfit.com with most credit cards Visa, American Express, Mastercard, Diners, with PAYPAL® (what is PAYPAL®?). 

 

IS IT SECURE?

All credit card transactions are handled and protected by the certified security system of GESTPAY®, property of Italian Institute of Credit BANCA SELLA SPA or PAYPAL®. GESTPAY® of BANCA SELLA and PAYPAL® operates in 274 countries in the world and complies with the international Payment Card Industry Data Security Standards that protect your purchases and our sales from the possibility of financial fraud.

 

WHAT IS A RETURN?

A return is the possibility to return the purchased item within 14 consecutive calendar days of the date of receipt goods and to decide whether you wish to exchange it for a different size, to receive a voucher to make another purchase in the future, or to receive the total reimbursement of the amount of the purchase. 

 

WHO PAYS FOR THE RETURN?

The cost of the return is € 9,90 for items delivered in Italy or € 14,99 for items delivered abroad. A return cost includes a total refund of the amount of the purchase, a change of size or the issuing of a voucher. If you want to receive the total refund of the amount of the purchase,  the credit will be sent after we have been able to examine the item (the tag must be complete and the item purchased must still be in perfect condition).

 

WHAT IS MY SIZE?

To avoid selecting the wrong size, check the size of a similar article in your possession, then check our size table. Always check the size range in the description of the articles for sale, it may help to make a comparison with the height and weight of the model wearing the item of clothing. Our operators will also be pleased to help if you require assistance by telephone at this number +39 0689527482 or by email shop@meninoutfit.com.

 

HOW CAN I RETURN OR EXCHANGE THE ITEMS PURCHASED?

If you decide to exchange a purchased item or to send it back within 14 consecutive calendar days from the date of receipt goods, you must inform us of your decision by sending a mail to shop@meninoutfit.com, supplying the name with which the purchase was made, the reason for the return, and the codes of the purchased item that you will find on the tag. If you telephone our operator on +39 0689527482 from Monday to Saturday between 10:00 and 19:30 hours, we will give you the information necessary for the return. You can make the return of the goods directly at our store in Rome for free at this place: Cerruti Roma,Via Cola di Rienzo 46 00192 RomeMon. to Sat. 10:00 to 19:30 hours. Please remember that it is free of charge only for a change of size or the issue of a voucher to purchase another item.The cost of the return is € 9,90 for items delivered in Italy or € 14,99 for items delivered abroad. A return cost includes a total reimbursement of the amount of the purchase, a change of size or the issuing of a voucher and must be communicated within 14 consecutive calendar days from the date of receipt goods. We reserve the right to check the condition of the returned item.

 

READ OUR TERMS AND CONDITIONS OF SALE FOR MORE INFORMATION
 

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